Frequently asked questions for the administrative change
What is happening on January 1, 2016?
The administration of your policy will move from Fort Worth, TX to Overland Park, KS. There is no change to your policy or your coverage. The benefits will remain the same.
Is my policy okay?
Yes, your policy coverage, and benefits have not changed. Please be assured all terms and conditions of your policy remain unchanged. Unified Life Insurance Company will continue to offer you the same great service you have received in the past.
Where should I send my premium payment?
Beginning January 1, 2016 please send your premium payments to National Foundation Life Insurance Company, P.O. Box 25326, Overland Park, KS 66225-5326
Why is the address changing? Is this still National Foundation Life Insurance Company?
The administration of your policies will move from Fort Worth, TX to Overland Park, Kansas. There is no change to your policy or your coverage. This is still a National Foundation Life policy. We are the new administrator for your policy.
Where do I send my claims?
Beginning January 1, 2016 please send all claims to National Foundation Life Insurance Company, P.O. Box 25326, Overland Park, KS 66225-5326.
Where am I getting my bill from?
After January 1, 2016 you will receive your premium notice from Unified Life Insurance Company in Overland Park, Kansas.
Why are they changing offices for my policy? / Has my policy been sold to another company?
Your policy has not been sold to another company. We are a third party administrator for various insurance companies. We do not own your policy, but we will be administrating the benefits offered under your coverage. You will have available to you the same accessibility and courteous, caring service that has been available to you in the past.
Who is Unified Life Insurance Company?
Unified Life Insurance Company insures over 200,000 individuals from coast to coast from our home office in suburban Kansas City. The staff of Unified Life has been providing service and protection to life and health policyholders since 1986 and we are pleased and proud to be able to serve you. We specialize in administrating health insurance business similar to your policy.
What is your AM Best rating?
Our AM best rating is B++ which is considered to be a “Good” rating by AM Best.